Privacy Policy
This Privacy Policy explains how SURF Incubator ("we," "us," or "our") collects, uses, and protects personal data when you visit our website and use our services. We are committed to safeguarding the privacy and security of your personal information. Please read this Privacy Policy carefully to understand how we handle your personal data.
1. Information We Collect
When you visit our website and use our services, we may collect the following types of personal data:
- Contact Information: When you sign up for our newsletter, submit a contact form, or participate in our events, we may collect your name, email address, phone number, and company name.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. We use this information to analyze trends, administer the site, and improve our services.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies collect data about your browsing behavior and preferences.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and improve our services, including answering your inquiries and delivering relevant content.
- To communicate with you, including sending newsletters, updates, and promotional materials related to our services, events, and initiatives. You can opt out of receiving marketing communications at any time.
- To analyze and enhance the performance of our website and services.
- To comply with legal obligations, such as responding to lawful requests and protecting our rights and interests.
3. Third-Party Service Providers
We may share your personal data with the following third-party service providers who assist us in delivering our services and maintaining our website:
- Advanced Custom Fields: for managing custom fields on our website.
- All in One SEO: for optimizing our website's search engine visibility.
- Custom Post Type UI: for creating and managing custom post types on our website.
- Everest Forms: for managing and processing form submissions.
- Litespeed Cache: for improving website performance and caching.
- Oxygen Builder: for designing and building our website's pages.
- Google Analytics: for analyzing website traffic and user behavior.
- Google Search Console: for monitoring website performance and search engine indexing.
- Hotjar: for understanding user behavior and optimizing website usability.
These third-party service providers have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
4. Data Security
We employ reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your personal data, including the right to access, correct, update, or delete your information. If you wish to exercise any of these rights or have any inquiries about your personal data, please contact us using the information provided below.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SURF Incubator, 999 3rd Ave, Seattle, WA 98104
Email: info@surfincubator.com
Last updated: June 6th, 2023